OpenServicesEuropeanOpen
EU procurement: Travel Agent
De Nederlandsche Bank N.V. · Open · 1 lots · 415043
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
63000000 · Support and auxiliary
Estimated value
€ 7,00M
estimated
To deadline
-40d
May 6, 2026 · 12:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
1 criteria
Assess manuallyconfidence high
DNB is looking for a travel agent for the total organization of international business travel under a framework agreement. The assignment includes all operational activities, from booking to emergency support and reporting.
Services · Open · European procedure
European
CharacteristicsCPV 63ServicesEU tender
01What is being requested
Providing international business travel for employees of DNB under a framework agreement. The assignment includes the full service provision such as booking international train, air, and hotel travel, group travel, visas, emergency support, and the provision of management information. The estimated value of the framework agreement is EUR 7,000,000 excluding VAT, with a maximum legal value of EUR 20,000,000.
See procurement documents.
1EU procurement: Travel Agent€7,000,000
02Strategic insight
Strategic insight · AI analysis
<ul Ensure full integration of the service provision, as the assignment is not divided into lots and the travel agent must coordinate all aspects. Take into account the strict conditions regarding supplier income; all benefits must be remitted to DNB. Ensure that the online booking tool and the 24-hour service align seamlessly with the need for relief and Duty of Care.
03Points of attention
Important · 5
The assignment is not divided into lots.Important
Variants are not permitted.Important
The supplier income (such as commissions, bonuses, and discounts) must fully benefit DNB.Important
A standby agreement will be concluded with the second-best bidder.Important
The use of freelancers is subject to strict requirements in accordance with the DBA law and tax legislation.Important
04Can I take part?
Other — Comply with the suitability requirements as indicated in the UEA (selection criteria).
Other — Comply with the DBA law and tax legislation regarding the use of freelancers (use of model agreements approved by the Tax Authorities).
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Award criteria
best price-quality ratioweight n/a
The bidder that has submitted the best price-quality ratio will be awarded the framework agreement.
07Value in context
€7,000,000
08Likely competitors
#Likely bidderFitWins
1Uniglobe Advanced & Priority Travel B.V.SME765×
2VCK Travel B.V.SME755×
3Munckhof Business Travel Venlo B.V.SME733×
4Mobility ConceptUnknown705×
5Schiphol Travel B.V.SME692×
6Diversity TravelUnknown672×
09Tender documents
Concept verwerkersovereenkomst - Europese aanbesteding Reisagent.pdfpdfApr 28, 2026 · 218 KB
Concept wachtkamerovereenkomst - Europese aanbesteding Reisagent.pdfpdfApr 28, 2026 · 129 KB
Bijlage - KPI's.xlsxxlsxApr 28, 2026 · 157 KB
Geschiktheidseisen.pdfpdfApr 28, 2026 · 36 KB
Bijlage - Verklaring Opdrachtnemer geen voorwerp van een Sanctie_ geen Russische betrokkenheid.docxdocxApr 28, 2026 · 106 KB
Bijlage - Te overleggen bewijsmiddelen.docxdocxApr 28, 2026 · 54 KB
Bijlage - Communicatiematrix.xlsxxlsxApr 28, 2026 · 154 KB
Ondertekening aanbesteding.docxdocxApr 28, 2026 · 122 KB
Prijzenblad - Europese aanbesteding Reisagent.xlsxxlsxApr 28, 2026 · 27 KB
Format aanleveren referentie Geschikheidseis C - Kerncompetentie 1.docxdocxApr 28, 2026 · 52 KB
Format aanleveren referentie Geschikheidseis C - Kerncompetentie 2.docxdocxApr 28, 2026 · 52 KB
Concept raamovereenkomst - Europese aanbesteding Reisagent (gewijzigd NvI 2).pdfpdfApr 28, 2026 · 385 KB
10Legal themes that may be relevant here
Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 462> Europese openbare procedure voor een overheidsopdracht voor diensten voor aanschaf, implementatie en het onderhoud van een E-HRMComplaint dismissedAdvies 428> Beklaagde heeft een Europese openbare procedure aangekondigd voor een raamovereenkomst voor diensten voor het inhuren van materiAdvies 600> De klacht ziet op een Europese niet-openbare procedure van een raamovereenkomst met één ondernemer voor sociale en andere specif
11Frequently asked questions
Which suitability requirements must a bidder meet?
Bidders must provide proof of experience with comparable bank-related travel services and possess a qualified team with at least three years of experience in international travel agency services.
Which certifications are considered a plus during the assessment?
Certification in the field of IT security, such as ISO27001, is considered a plus during the assessment of the bid.
In what manner is the agreement with De Nederlandsche Bank N.V. structured?
DNB wishes to conclude a framework agreement in which the ARVODI-2025 forms part of the conditions. Additionally, a standby agreement for 6 months is intended.
What are the requirements for the legal status of the bidder?
Bidders must comply with the European directive on open public procurement and must submit a current business registration and proof of legal status.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 443K
€ 443K
median
€ 1,2 mln
€ 1,2 mln
p75
€ 4,0 mln
€ 4,0 mln
€ 7,0 mln
Gegunde waarden in CPV 63 · diensten n=110