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AwardedServicesEuropeanOpen

EU procurement ICT management

Stichting Het Nieuwe Instituut · Open · 1 lots · 288748
Type
Services
72000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

Stichting Het Nieuwe Instituut is looking for a service provider for full ICT management activities. The contracting authority requires support at all three support levels, management of systems including installation and configuration management, incident registration and handling, delivery of a monitoring and management application, collection support, and project support. The procedure is public and aimed at a broad market of IT service providers. The assignment includes both operational and project-based tasks, making a partner with experience in IT infrastructure, service management, and project support essential.

Services · Open · European procedure

European
Contracting authority
Stichting Het Nieuwe Instituut
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72000000
Location
Rotterdam
CharacteristicsCPV 72ServicesEU tenderICT managementIT supportmonitoring

01What is being requested

Stichting Het Nieuwe Instituut is looking for a service provider for full ICT management activities. The contracting authority requires support at all three support levels, management of systems including installation and configuration management, incident registration and handling, delivery of a monitoring and management application, collection support, and project support. The procedure is public and aimed at a broad market of IT service providers. The assignment includes both operational and project-based tasks, making a partner with experience in IT infrastructure, service management, and project support essential.

The Bidder shall provide the following services for the Contracting Authority: n• First, second, and third-line support for employees and flexible workforce; n• Management, installation, and configuration management; n• Incident registration and handling; n• Delivery of monitoring and management application; n• Collection support; n• Project support.

72000000Services
1Lot 1—

02Outcome

Awarded

Uno Automatiseringdiensten B.V.

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Protinus IT B.V.SME10032×
2PQR B.V.SME10025×
3Bechtle direct B.V.SME10025×
4KPN B.V.SME9927×
5Centric Netherlands B.V.SME9856×
6PinkRoccade Local Government B.V.SME9734×

06Legal themes that may be relevant here

07Frequently asked questions

Which specific ICT services are provided within this assignment?
The assignment includes first, second, and third-line support for employees and the flexible workforce, management, installation and configuration management, incident registration and handling, the delivery of a monitoring and management application, collection support, and project support.
What is the scope of the support for employees?
The service provision provides support at three levels: first, second, and third-line support for both permanent employees and the flexible workforce.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436