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AwardedServicesEuropeanOpen

EU procurement management of ICT services

Regionaal Reinigingsbedrijf Avalex · Open · 1 lots · 238956
Type
Services
72514000
Estimated value
€ 436K
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

This EU procurement, conducted by Regionaal Reinigingsbedrijf Avalex, aims to select one suitable contractor for the support and management of the company's ICT facilities. The procedure is open, meaning all interested parties are free to submit a bid. The contracting authority requests integrated services including, among others, incident management, maintenance, monitoring, and continuous improvement of the ICT infrastructure. The contractor must demonstrate experience with similar organizations, be able to provide a robust service level agreement (SLA), and be capable of supporting both the current and future ICT needs of Avalex. The emphasis is on a reliable, scalable, and cost-efficient solution, whereby the contracting authority expects the contractor to adopt a proactive approach and operate within the established quality standards.

Services · Open · European procedure

European
Contracting authority
Regionaal Reinigingsbedrijf Avalex
Contract type
Services
Open
Estimated value
€436,355
awarded value
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72514000
Location
'S-GRAVENHAGE
CharacteristicsCPV 72ServicesEU tenderICT supportICT managementAvalex

01What is being requested

This EU procurement, conducted by Regionaal Reinigingsbedrijf Avalex, aims to select one suitable contractor for the support and management of the company's ICT facilities. The procedure is open, meaning all interested parties are free to submit a bid. The contracting authority requests integrated services including, among others, incident management, maintenance, monitoring, and continuous improvement of the ICT infrastructure. The contractor must demonstrate experience with similar organizations, be able to provide a robust service level agreement (SLA), and be capable of supporting both the current and future ICT needs of Avalex. The emphasis is on a reliable, scalable, and cost-efficient solution, whereby the contracting authority expects the contractor to adopt a proactive approach and operate within the established quality standards.

The objective of this procurement is to enter into an agreement with one suitable contractor to meet the need for the support and management of the ICT facilities at Avalex.

72514000Services
1Lot 1—

02Outcome

Awarded

Acknowledge Tender Desk B.V.

Award value
€436,355

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9556×
2PinkRoccade Local Government B.V.SME9334×
3Odin Onderwijs B.V. h.o.d.n. CloudwiseSME9217×
4COMPAREX Nederland B.V.SME9130×
5Bechtle direct B.V.SME9025×
6PQR B.V.SME9025×

06Tender documents

TN328933 - SF03 Aankondiging van een gegunde opdracht 20220207100534pdfFeb 9, 2022 · 26 KB
Formulier C - Prijzenblad AANGEPAST d.d. 1 november 2021xlsxNov 1, 2021 · 339 KB
2e Nota van inlichtingenpdfOct 26, 2021 · 215 KB
Formulier C - Prijzenblad AANGEPAST d.d. 26 oktober 2021xlsxOct 26, 2021 · 339 KB
Netwerktekening Avalex v1.3pdfOct 12, 2021 · 613 KB
Formulier B - Referentie AANGEPAST d.d. 12-10-2021docxOct 12, 2021 · 27 KB
1e Nota van inlichtingenpdfOct 12, 2021 · 561 KB
Bijlage 9 ChecklistpdfSep 23, 2021 · 84 KB
Bijlage 12 Detail Azure PieterBas omgevingpdfSep 23, 2021 · 295 KB
Bijlage 1 ConceptovereenkomstpdfSep 23, 2021 · 130 KB
Bijlage 3 GIBIT 2020 ArtikelenpdfSep 23, 2021 · 342 KB
Bijlage 10 Waarden per gunningscriteriumxlsxSep 23, 2021 · 338 KB

07Legal themes that may be relevant here

08Frequently asked questions

What is the objective of this assignment?
The objective of the assignment is to enter into an agreement with one suitable contractor for the support and management of the ICT facilities at Avalex.
What does the requested service entail?
The assignment covers the need for support and management of the ICT facilities, whereby the contractor is responsible for the organization's ICT infrastructure.

Automatically compiled from the official tender data and documents.

09Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
€ 436K

Gegunde waarden in CPV 72 · diensten n=1436