Survey tool recruitment process and onboarding experiences
Delivery of a SaaS solution for collecting feedback on recruitment processes and onboarding at the Belastingdienst. The assignment also includes implementation, maintenance, and additional consultancy and training.
Supplies · Open · European procedure
01What is being requested
The assignment concerns the delivery of a Survey tool (SaaS) for measuring the Candidate & Employee Experience, including implementation, maintenance, support, and additional consultancy and training for the period until October 31, 2027.
The assignment concerns the implementation and 24/7 availability and maintenance of a Survey tool for “recruitment process and onboarding experiences” (hereinafter: Solution) for requesting feedback from Candidates and Employees regarding the Candidate & Employee Experience journey and the delivery of Additional services (see paragraph 2.4 of the Descriptive document for a further description). The Agreement is entered into for the period from July 29, 2024, to October 31, 2027, with the possibility for the Contracting Authority to extend the Agreement 5 times for a duration of 1 year under id
02Strategic insight
Ensure a full implementation of the connection with SAP Successfactors. Pay close attention to the formal requirements and the mandatory declaration regarding sanctions. Submit the bid well in advance to prevent technical issues.
03Points of attention
04Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
05Process & timeline
06Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
07Bidders in this segment
08Tender documents
09Legal themes that may be relevant here
10Frequently asked questions
What is the intended duration of the agreement for the Survey tool?
What is the scope of the assignment regarding the Survey tool?
Which legal conditions apply to the IT agreement?
Automatically compiled from the official tender data and documents.
11Estimated value versus the market
€ 350K
€ 737K
€ 1,9 mln
Gegunde waarden in CPV 48 · leveringen n=653