This is an EU procurement for the delivery, installation, and maintenance of touchscreens for Stichting Goud. The contract will be awarded based on the best price-quality ratio, with an emphasis on quality and sustainability over a maximum term of eight years.
Supplies · Open · European procedure
01What is being requested
Delivery of high-quality touchscreens including accessories, installation, maintenance, and service. The assignment includes a Framework Agreement with an initial term of three years, with options up to a maximum term of eight years and an estimated maximum value of € 1,650,000 (excl. VAT).
The assignment includes: - Delivery of touchscreens, including accessories, ready for use and fully operational; - The supplier is responsible for providing full support to the customer during the placement, mounting, and installation of touchscreens and accessories. Additionally, the assignment includes the relocation and, if desired, disassembly of touchscreens and accessories, including disposal if necessary; - Providing both requested and unsolicited advice; - Providing user instructions, training, and support; - Providing maintenance, service, and warranty. Optional within the assignme
02Strategic insight
<ul Focus strongly on the quality score (70%), as this is determined through both written case studies and a physical test setup. Ensure watertight substantiation for sustainability claims and service procedures (response times/resolution times), as these will be directly included in the agreement. Thoroughly prepare the test setup regarding the specific requirements for user-friendliness and technical compatibility.
03Points of attention
04Can I take part?
05Exclusion grounds
- No bankruptcy or suspension of payments.
06Award criteria
Assessment based on case studies and a test setup. Maximum 700 points.
Elaboration of questions regarding functional delivery, procedures for preventive and corrective maintenance, support for educational quality, and the ordering process via a web portal. Maximum 200 points.
Elaboration of questions regarding lifespan, technical compatibility, energy efficiency, disposal/recycling, and providing sustainable added value. Maximum 200 points.
Physical test setup of a 75-inch touchscreen on a mobile stand, including pen, soundbar, cables, and manual. Assessed by a committee (50%) and end users (50%) on, among other things, user-friendliness, image quality, responsiveness, compatibility, sound, and viewing angle. Maximum 300 points.
Assessment based on the comparison price as indicated in the Tender Form (CEL I16 of “Total sheet”). Maximum 300 points.
07Process & timeline
08Value in context
09Likely competitors
10Tender documents
11Legal themes that may be relevant here
12Frequently asked questions
What does the full support by the supplier entail?
Which optional activities can be performed within the assignment?
What technical and organizational requirements are imposed on the bidder?
What are the main obligations regarding installation and disposal?
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
€ 84K
€ 330K
€ 1,0 mln
Gegunde waarden in CPV 30 · leveringen n=1263