Sign InStart free
AwardedServicesEuropeanOpen

EU (Social) Media Monitoring Tool

Gemeente Twenterand · Open · 1 lots · 371787
Type
Services
72000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

Municipality of Twenterand has a closed tender for a (Social) Media Monitoring Tool (MMT). The assignment includes delivery, implementation, support, training, and consultancy for the MMT. The deadline for submission was 12 May 2025.

Services · Open · European procedure

European
Contracting authority
Gemeente Twenterand
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72000000
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

Municipality of Twenterand has a closed tender for a (Social) Media Monitoring Tool (MMT). The assignment includes delivery, implementation, support, training, and consultancy for the MMT. The deadline for submission was 12 May 2025.

Municipality of Twenterand, acting as the contracting authority, wishes to contract one contractor for the delivery of a (Social) Media Monitoring Tool. The assignment consists of the following components: 1. The delivery of one MMT with usage rights/license of the MMT for the participants and their users; 2. Implementation of said MMT and bringing processes and procedures into production; 3. Providing necessary support and maintenance for the MMT; 4. Training of users, including training materials and all necessary communication; 5. Support/consultancy during the term of the agreement.

72000000Services
1EU (Social) Media Monitoring Tool€470

02Outcome

Awarded

Coosto B.V.

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Protinus IT B.V.SME9651×
2PinkRoccade Local Government B.V.SME9566×
3Visma Roxit B.V.SME9529×
4PQR B.V.SME9531×
5TOPdesk Nederland B.V.SME9521×
6Centric Netherlands B.V.SME9472×

06Legal themes that may be relevant here

07Frequently asked questions

What does the assignment for the (Social) Media Monitoring Tool entail?
The assignment includes the delivery of one MMT with usage rights/license, the implementation of the tool including processes and procedures, the provision of support and maintenance, the training of users including training materials, and support or consultancy during the term of the agreement.
Which components are part of the delivery?
The delivery consists of the license for the participants and their users, implementation into production, necessary support and maintenance, training of users with associated communication, and consultancy during the contract period.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436