The Koninklijke Bibliotheek (KB) is seeking a supplier for an integrated research and monitoring tool, the EA Library Monitor 2.0. The objective is to enable public libraries in the Netherlands to measure, monitor, and report their efforts and services in a structural and systematic manner. The tender concerns a service that provides a complete package: data collection, analysis, reporting, and a user-friendly dashboard. The solution must integrate with existing library information systems, comply with Dutch privacy legislation (AVG), and provide support for training, implementation, and maintenance. The KB expects a scalable, modularly structured tool that provides insight into performance, trends, and best practices for both individual libraries and the network as a whole. The procedure is public, ensuring all interested parties have an equal opportunity to submit a bid.
Services · Open · European procedure
01What is being requested
The Koninklijke Bibliotheek (KB) is seeking a supplier for an integrated research and monitoring tool, the EA Library Monitor 2.0. The objective is to enable public libraries in the Netherlands to measure, monitor, and report their efforts and services in a structural and systematic manner. The tender concerns a service that provides a complete package: data collection, analysis, reporting, and a user-friendly dashboard. The solution must integrate with existing library information systems, comply with Dutch privacy legislation (AVG), and provide support for training, implementation, and maintenance. The KB expects a scalable, modularly structured tool that provides insight into performance, trends, and best practices for both individual libraries and the network as a whole. The procedure is public, ensuring all interested parties have an equal opportunity to submit a bid.
The KB is seeking a supplier capable of providing an integrated research and monitoring tool that enables public libraries to measure, monitor, and report their efforts and services in a structural and systematic manner.
02Outcome
Desan Marktonderzoek B.V.
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Legal themes that may be relevant here
07Frequently asked questions
What is the purpose of the EA Library Monitor 2.0?
What is expected of the delivered solution?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436