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AwardedServicesMarktconsultatie

Service Delivery Monitor

Belastingdienst, IUC Belastingdienst · Marktconsultatie · 1 lots · 371053
Type
Services
79300000
Estimated value
€ 909K
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The 'Dienstverleningsmonitor' procurement by the Belastingdienst is an open market consultation for services with a CPV code 79300000. No deadline or value is currently known and the procedure is digital.

Services · Marktconsultatie · National procedure

Contracting authority
Belastingdienst, IUC Belastingdienst
Contract type
Services
Marktconsultatie
Estimated value
€909,090
awarded value
Submission deadline
Ongoing
Scope
National
National procedure
Lots
1
1 lots
Main CPV code
79300000
Location
Netherlands
CharacteristicsCPV 79Services

01What is being requested

The 'Dienstverleningsmonitor' procurement by the Belastingdienst is an open market consultation for services with a CPV code 79300000. No deadline or value is currently known and the procedure is digital.

In preparation for the intended procurement 'Dienstverleningsmonitor Belastingdienst', the Inkoopuitvoeringscentrum Belastingdienst invites you to participate in this market consultation

79300000Services
1Dienstverleningsmonitor—

02Outcome

Awarded

MWM2 B.V.

Award value
€909,090
Bidders
5

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Bidders in this segment

#Likely bidderFitWins
1I&O Research B.V.SME9827×
2BDO Audit & Assurance B.V.SME9557×
3BMC Implementatie MarktplaatsenUnknown9461×
4Yacht B.V.SME9456×
5Profource B.V.SME9137×
6Deloitte Consulting BVSME9134×

05Tender documents

TN539187 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20260102105941pdfJan 4, 2026 · 142 KB
Bijlage C - Prijzenblad v3.0xlsxSep 22, 2025 · 51 KB
Nota van inlichtingen 2025-09-22-1pdfSep 22, 2025 · 118 KB
Beschrijvend document IUC24-742 v3.0 220925pdfSep 22, 2025 · 6785 KB
Nota van inlichtingen 2025-09-22-2pdfSep 22, 2025 · 4 KB
TN539187 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250922113032pdfSep 22, 2025 · 9 KB
Nota van inlichtingen 2025-09-19-1pdfSep 19, 2025 · 13 KB
Bijlage C - Prijzenblad v2.0xlsxSep 5, 2025 · 51 KB
Bijlage 1 - Programma van Eisen DVM IUC24-742 v2.0 05092025pdfSep 5, 2025 · 2614 KB
Bijlage D - Antwoord op wens 1 v2.0docxSep 5, 2025 · 48 KB
Beschrijvend document IUC24-742 v2.0 050925pdfSep 5, 2025 · 6829 KB
Bijlage 10 - Social return spelregels versie 2.05pdfSep 5, 2025 · 1393 KB

06Legal themes that may be relevant here

07Frequently asked questions

What is the purpose of the Dienstverleningsmonitor?
The monitor provides insight into the perspective of entrepreneurs regarding the service delivery of the Belastingdienst. This is based on contact moments in the past six months to track structural developments in the assessment of service delivery.
On which basic principles is the service delivery assessed?
According to the vision of the Belastingdienst, good service delivery must meet five basic principles: clear, reliable, appropriate, respectful, and contemporary.
How are average service delivery indicators calculated?
In the case of average reporting, the underlying aspects carry equal weight in the average percentage.
How often is the Dienstverleningsmonitor conducted?
The Dienstverleningsmonitor is a monitor that is conducted every quarter. For this purpose, a large part of the process uses fixed questions to map periodic developments.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
€ 909K

Gegunde waarden in CPV 79 · diensten n=4949