The Municipality of Veenendaal is seeking a service provider for the full management of parking permits via a digital application. The tender includes the verification, issuance, registration, and renewal of various permit types: resident, business, functional, caregiver, autodate, visitor, and the associated visitor scheme. Additionally, the solution must support the lifting of parking duration restrictions in zones and the granting of exceptions in the car-free city center. The service provider must deliver a user-friendly, secure, and scalable application that integrates seamlessly with existing municipal systems, complies with GDPR and the requirements of the public procurement procedure. Reporting, data protection, maintenance, and customer support are also required. The assignment is an open procedure for services, aimed at a reliable partner who combines both IT solutions and administrative expertise.
Services · Open · European procedure
01What is being requested
The Municipality of Veenendaal is seeking a service provider for the full management of parking permits via a digital application. The tender includes the verification, issuance, registration, and renewal of various permit types: resident, business, functional, caregiver, autodate, visitor, and the associated visitor scheme. Additionally, the solution must support the lifting of parking duration restrictions in zones and the granting of exceptions in the car-free city center. The service provider must deliver a user-friendly, secure, and scalable application that integrates seamlessly with existing municipal systems, complies with GDPR and the requirements of the public procurement procedure. Reporting, data protection, maintenance, and customer support are also required. The assignment is an open procedure for services, aimed at a reliable partner who combines both IT solutions and administrative expertise.
The services concern, in any case, the verification of applications, issuance, registration, and prolongation of the following parking permits via the service provider's application: • All types of resident parking permits; • All types of business parking permits; • All types of functional parking permits; • All types of caregiver parking permits; • Autodate parking permits; • Visitor parking permits and the associated Visitor Scheme; • Exemptions for zones with parking duration restrictions and for the car-free city center.
02Outcome
Desyde B.V.
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Tender documents
07Legal themes that may be relevant here
08Frequently asked questions
Which parking permits must be managed via the application?
What are the functional requirements for the digital application?
Automatically compiled from the official tender data and documents.
09Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436