AwardedSuppliesEuropeanOpen

Gift vouchers

Type
Supplies
18530000
Estimated value
€ 4,00M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
5 criteria
Assess manuallyconfidence high

Delivery of digital and physical gift vouchers with an EGI guarantee for a duration of four years. The award will take place based on quality and social return, whereby price is not considered.

Supplies · Open · European procedure

EuropeanComplete timeline
Contract type
Supplies
Open
Estimated value
€4,000,000
estimated value
Submission deadline
Ongoing
13:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 18SuppliesEU tendergift vouchersdigital vouchersphysical vouchers

01What is being requested

Delivery of Gift vouchers in both digital and physical form with a value between €10.00 and €50.00. The contract has a duration of 48 months with an estimated value of €4,000,000.00.

We are looking for a supplier (Contractor) for the delivery of Gift vouchers. These must be deliverable by the Contractor in both digital and physical form and must be widely redeemable. The Gift voucher is a unique code with a value between €10.00 and €50.00. With this unique code, the recipient can convert the Gift voucher in an online environment into one or more Gift cards (with a maximum value of €50.00) of their own choice.

18530000€ 4,00MSupplies
1Gift vouchers€4,000,000

02Outcome

Awarded

Stichting The Hague & Partners

Award value
€4,000,000
vs. estimate
0%
Bidders
2

03Strategic insight

Strategic insight · AI analysis
Ensure that the offered gift voucher complies with the strict EGI guarantee requirement for balance protection. Check whether the reference assignments exactly cover the required scope and characteristics. Focus the plan of approach specifically on the quality criteria that have the highest weighting.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 4
The Gift voucher must be provided with a mandatory EGI guarantee.Important
For bulk orders, the contractor must perform prior coordination with the contracting authority for digital shipment.Important
For physical deliveries, a term of 3 days applies for the delivery.Important
The contractor must provide references upon tender that meet specific experience requirements.Important

05Can I take part?

Technical · 4
The Gift voucher issued in the name of the Contractor is provided with an EGI guarantee.Technical
Bidder must demonstrate via references that they possess the experience mentioned in chapter 4 of the Descriptive document.Technical
Reference 1: The delivery of Gift vouchers where the recipient makes the choice for a Gift card via an online platform or webshop, the invoicing takes place digitally, and the minimum purchase of the relevant Contracting Authority (reference) amounts to € 400,000 (excluding VAT) per year.Technical
Reference 2: The delivery of both digital and physical Gift vouchers for 1 or more Gift cards that are widely redeemable (at least 24 acquirers in at least 8 different branches) where the Gift card can be redeemed both online and in-store.Technical

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Award criteria

K1 Plan of approach35%

Assessment of the plan of approach.

K2 Efficient and customer-oriented service provision35%

Assessment of the efficient and customer-oriented service provision.

K3 Standard designs20%

Assessment of the standard designs made available by the contractor.

K4 Social return10%

Assessment of the social return.

Price0

Price is not applicable, but must be entered in the system as mandatory.

08Process & timeline

Deadline for requests for additional information
02/10/2025 13:00 +02:00
Deadline for receipt of tenders
29/10/2025 13:00 +01:00
Opening date
29/10/2025 13:01 +01:00

09Value in context

€4,000,000

10Bidders in this segment

#Likely bidderFitWins
1More Than Gifts B.V.SME9618×
2Tintelingen BVSME9316×
3PIMM Solutions B.V.SME9018×
4De Knegt & Leeflang B.V.SME9013×
5Stegman Groothandel B.V.SME8811×
6Sligro Food Group Nederland B.V> SME88

11Tender documents

TN544819 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20260210123720pdfFeb 11, 2026 · 144 KB
Beschrijvend document Cadeauvouchers 1.1pdfOct 9, 2025 · 270 KB
Nota van Inlichtingen 9 oktober 2025pdfOct 9, 2025 · 47 KB
Bijlage A Programma van Eisen 1.1pdfOct 9, 2025 · 134 KB
Bijlage 3 Antwoord op de Subgunningscriteria 1.0docxSep 19, 2025 · 62 KB
Bijlage D ARIV-2018pdfSep 19, 2025 · 349 KB
Bijlage 2 Referentieverklaring 1.0docxSep 19, 2025 · 62 KB
Bijlage C Concept Raamovereenkomst 1.0pdfSep 19, 2025 · 107 KB
uea_544819_20250911140145pdfSep 19, 2025 · 364 KB
TN544819 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250918133141pdfSep 19, 2025 · 10 KB
Bijlage B Indienen van een InschrijvingpdfSep 19, 2025 · 95 KB
Bijlage E Financiele bijsluiterpdfSep 19, 2025 · 75 KB

12Legal themes that may be relevant here

13Frequently asked questions

What are the specifications of the gift vouchers to be delivered?
The gift vouchers must be deliverable in both digital and physical form. The voucher is a unique code with a value between €10.00 and €50.00. Recipients can convert this code in an online environment into one or more gift cards with a maximum value of €50.00.
What guarantee is provided for the issued gift vouchers?
The gift voucher issued in the name of the Contractor must be provided with an EGI (Electronic Money Institution) guarantee. This is required to provide a guarantee on the preservation of the balance, so that the balance always remains redeemable and does not expire, even in the event of a possible bankruptcy of the Contractor.
Must the gift cards from which the recipient can choose also have an EGI guarantee?
No, the requirement for an EGI guarantee relates exclusively to the gift voucher issued in the Contractor's own name. The gift cards from which the recipient can choose of their own choice do not need to possess this guarantee.
What is the structure of the assignment and the maximum scope?
The assignment concerns a framework agreement for the delivery of gift vouchers (exempt from VAT) and shipping costs (excluding VAT). The agreement has a duration of 4 years, whereby the total estimated value forms the maximum contract value of the framework agreement.

Automatically compiled from the official tender data and documents.

14Estimated value versus the market

p25
€ 276K
median
€ 746K
p75
€ 2,1 mln
€ 4,0 mln

Gegunde waarden in CPV 18 · leveringen n=300