OpenServicesEuropeanOpen

Civil Affairs Software

Gemeente Lingewaard · Open · 1 lots · 406693
Type
Services
72000000 · IT services: consultan
Estimated value
Not published
To deadline
-49d
Apr 28, 2026 · 09:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

Municipality of Lingewaard is seeking an integrated SaaS solution for the execution of civil affairs services, including implementation and management, for an initial period of five years.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
April 28, 2026
09:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: consultancy, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderCivil Affairs SoftwareSaaSICT solution

01What is being requested

Delivery of a SaaS solution for Civil Affairs, including implementation, migration, technical management, and support for a period of at least five years.

Lingewaard is seeking one Contractor for the delivery (including the right of use), implementation, management, maintenance, and support of an ICT solution (including interfaces) for Civil Affairs. Additionally, a conversion from the existing solution to the new ICT solution forms part of the Assignment. The ICT solution is to be delivered in SaaS form (Software-as-a-Service) with the specific condition that the ICT solution is made available to Lingewaard remotely and web-based from the location(s) offered / designated by the supplier. Furthermore, the technical management regarding this ICT

72000000Services
1Civil Affairs Software

02Strategic insight

Strategic insight · AI analysis
Focus on an integrated SaaS solution that aligns seamlessly with existing processes. Ensure a strong substantiation of the technical implementation and data migration. Emphasize the capacity for a long-term partnership during the contract period.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 4
The initial implementation must be ready no later than 30 November 2026.Important
The contractor bears the operational responsibility for the entire implementation.Important
The ICT solution must comply with the GIBIT 2023 conditions and the specific deviations in the main agreement.Important
A long-term partnership is intended with the contractor.Important

04Can I take part?

Financial — Financial security
Technical — Technical competence

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

Award criteria qualityweight n/a

Assessment of the quality components.

Award criterion priceweight n/a

Assessment of the price component.

07Process & timeline

Tender deadline
2026-04-28T09:00:00+00:00
Agreement commencement
2026-07-03
Initial implementation ready
2026-11-30

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Centric Netherlands B.V.SME10056×
2PinkRoccade Local Government B.V.SME10034×
3Afas Software B.V.SME10032×
4Protinus IT B.V.SME10032×
5Visma Roxit B.V.SME10016×
6PQR B.V.SME9925×

10Tender documents

1e inlichtingennota aanbesteding Burgerzaken-software (definitief)pdfFeb 9, 2026 · 109 KB
Bijlage 08 Verwerkersovereenkomst (concept)pdfDec 26, 2025 · 424 KB
Bijlage 05 Programma van WensenpdfDec 26, 2025 · 486 KB
Bijlage 07 Hoofdovereenkomst (concept)pdfDec 26, 2025 · 236 KB
uea_560960_20251204155921pdfDec 26, 2025 · 334 KB
Bijlage 01 InschrijfformulierpdfDec 26, 2025 · 166 KB
Bijlage 03 Prijzen- en tarievenbladpdfDec 26, 2025 · 110 KB
Bijlage 06 Programma van OptiespdfDec 26, 2025 · 351 KB
Bijlage 03 Prijzen- en tarievenbladxlsxDec 26, 2025 · 42 KB
Bijlage 11 KlachtenregelingpdfDec 26, 2025 · 123 KB
Bijlage 01 InschrijfformulierdocxDec 26, 2025 · 99 KB
TN560960 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20251224112024pdfDec 26, 2025 · 142 KB

11Legal themes that may be relevant here

12Frequently asked questions

In what manner must the ICT solution for Civil Affairs be offered?
The solution must be delivered in SaaS form (Software-as-a-Service). The solution must be made available remotely and web-based from the location(s) designated by the supplier for use by the municipality.
How is the division of management between the supplier and the municipality arranged?
The technical management of the ICT solution is covered by the supplier within the service. The functional management of the ICT solution will be carried out by the Municipality of Lingewaard itself.
What is the scope of the assignment regarding the supplier and the systems?
The assignment concerns the delivery, implementation, management, maintenance, and support of an ICT solution including interfaces and conversion. The solution may consist of a coherent combination of products and services, provided there is one contractor and one point of contact.
Which procurement conditions apply to this assignment?
The GIBIT 2023 procurement conditions apply to this assignment.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436