OpenServicesEuropeanOpen

Civil Affairs software

Gemeente Nieuwkoop · Open · 1 lots · 409631
Type
Services
72000000-5 · IT services: consultan
Estimated value
Not published
To deadline
-75d
Apr 2, 2026 · 12:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

Municipality of Nieuwkoop is seeking a SaaS solution for Civil Affairs for a period of at least five years. The assignment includes the full delivery, implementation, migration, and management of the software.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
April 2, 2026
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: consultancy, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderCivil Affairs software

01What is being requested

Delivery of Civil Affairs software as Software-as-a-Service (SaaS), including implementation, migration, technical management, maintenance, and support. The contract has a guaranteed term of five years with the possibility of four extensions of two years each, for a maximum term of thirteen years.

Procurement of Civil Affairs software

72000000-5Services
1Civil Affairs software

02Strategic insight

Strategic insight · AI analysis
<ul Focus on an integral partnership where the emphasis lies on sustainable and continuous fulfillment of the primary applications. Ensure a strong proposition regarding innovation and self-service to meet the municipality's objectives. Take into account the maximum term of thirteen years and the specific requirements regarding SaaS and technical management.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 5
The initial implementation must be completed by 30 November 2026 at the latest, including a successful testing and acceptance procedure.Important
The ICT Performance must be delivered in SaaS form, whereby the supplier is responsible for technical management.Important
There is a prohibition on variants for the bid.Important
The contract will be awarded to one Contractor for the entire combination of products and services.Important
The Wachtkamerconstructie (waiting room construction) may be applied to the bidder in position two.Important

04Can I take part?

Financial — Financial security.
Technical — Technical competence.

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

qualityweight n/a

Assessment of the quality components.

priceweight n/a

Assessment of the price component.

07Process & timeline

Bid deadline
2026-04-02T12:00:00+00:00
Contract start date
2026-06-01
Initial implementation ready
2026-11-30

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Centric Netherlands B.V.SME10056×
2PinkRoccade Local Government B.V.SME10034×
3Afas Software B.V.SME10032×
4Protinus IT B.V.SME10032×
5KPN B.V.SME9927×
6PQR B.V.SME9825×

10Tender documents

Bijlage 10-a GIBIT 2023 - Toelichting per artikelpdfJan 25, 2026 · 1197 KB
Bijlage 05 Programma van WensenpdfJan 25, 2026 · 374 KB
Bijlage 08 Verwerkersovereenkomst (concept)pdfJan 25, 2026 · 488 KB
Bijlage 07 Hoofdovereenkomst (concept)pdfJan 25, 2026 · 249 KB
Bijlage 02 Uniform Europees Aanbestedingsdocument (UEA)pdfJan 25, 2026 · 2098 KB
Bijlage 06 Programma van OptiespdfJan 25, 2026 · 170 KB
Bijlage 01 InschrijfformulierdocxJan 25, 2026 · 47 KB
Bijlage 09 Wachtkamerovereenkomst (concept)pdfJan 25, 2026 · 163 KB
Bijlage 10-b GIBIT 2023 - ArtikelenpdfJan 25, 2026 · 1183 KB
Bijlage 10-c Gemeentelijke ICT kwaliteitsnormen (2024-1)pdfJan 25, 2026 · 651 KB
TN568263 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260123190433pdfJan 25, 2026 · 143 KB
Bijlage 03 Prijzen- en tarievenbladxlsxJan 25, 2026 · 38 KB

11Legal themes that may be relevant here

12Frequently asked questions

What are the main technical requirements for the civil affairs software?
The software must enable the implementation of civil affairs software, including the possibility of integration with existing municipal IT systems.
Which suitability requirements must a bidder meet?
Bidders must provide evidence of the technical capacity to operate and maintain a digital civil affairs solution.
Which procurement conditions apply to this assignment?
The procurement conditions are based on the GIBIT 2023 (Municipal IT Procurement Conditions), including provisions on maintenance, support, information security, and privacy.
On which aspects should a project plan for implementation be focused?
A project plan should describe a clear phased delivery, emphasize national compatibility, and offer a flexible maintenance approach.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436