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CancelledServicesEuropeanOpen

Civil Affairs application and Enterprise Service Bus

Gemeente Heemskerk · Open · 1 lots · 311696
Type
Services
72212516
Estimated value
Not published
To deadline
-925d
Dec 4, 2023 · 11:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Municipality of Heemskerk is issuing an open tender for the supply, implementation, and maintenance of a cloud solution for the Civil Affairs department and an Enterprise Service Bus (ESB). The assignment includes setting up a secure, scalable cloud environment, integrating the new application with existing municipal systems, providing licenses and hosting, and offering technical application management. Additionally, users must be trained in the event of any changed work instructions, and a clear Service Level Agreement (SLA) must be established. The municipality expects a complete, end-to-end solution that complies with Dutch laws and regulations regarding data protection (AVG) and IT security, with a focus on user-friendliness, reliability, and cost-efficiency.

Services · Open · European procedure

European
Contracting authority
Gemeente Heemskerk
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
December 4, 2023
11:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72212516
Location
Netherlands
CharacteristicsCPV 72ServicesEU tendercloudCivil AffairsEnterprise Service Bus

01What is being requested

The Municipality of Heemskerk is issuing an open tender for the supply, implementation, and maintenance of a cloud solution for the Civil Affairs department and an Enterprise Service Bus (ESB). The assignment includes setting up a secure, scalable cloud environment, integrating the new application with existing municipal systems, providing licenses and hosting, and offering technical application management. Additionally, users must be trained in the event of any changed work instructions, and a clear Service Level Agreement (SLA) must be established. The municipality expects a complete, end-to-end solution that complies with Dutch laws and regulations regarding data protection (AVG) and IT security, with a focus on user-friendliness, reliability, and cost-efficiency.

The Municipality of Heemskerk is awarding a contract for the supply, implementation, and maintenance of a cloud solution for the Civil Affairs department and the Enterprise Service Bus. The assignment includes: implementation, training in the event of any changed work instructions, licenses, hosting, integrations, and technical application management.

72212516Services
1Civil Affairs application and Enterprise Service Bus—

02Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins
1PinkRoccade Local Government B.V.SME10066×
2Centric Netherlands B.V.SME10072×
3Visma Circle B.V.SME10033×
4Unit4 Business Software Netherlands B.V.SME10029×
5Visma Raet B.V.SME10031×
6Afas Software B.V.SME9984×

05Tender documents

TN430994 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20231101161438pdfNov 1, 2023 · 8 KB
Bijlage F Tarievenblad Burgerzaken en Enterprise Service Bus HeemskerkxlsxOct 1, 2023 · 22 KB
Bijlage B Programma van Wensen Burgerzaken en ESBxlsxOct 1, 2023 · 21 KB
Bijlage M GIBIT 2020 ArtikelenpdfOct 1, 2023 · 342 KB
Bijlage E Overzicht KwaliteitscontrolespdfOct 1, 2023 · 146 KB
Bijlage I Concept VerwerkersovereenkomstpdfOct 1, 2023 · 253 KB
Bijlage K ReferentieverklaringdocxOct 1, 2023 · 18 KB
Bijlage N 20210317 - Gemeentelijke-ICT-kwaliteitsnormen-v2021-1pdfOct 1, 2023 · 431 KB
Bijlage J Concept WachtkamerovereenkomstpdfOct 1, 2023 · 71 KB
Bijlage A Programma van EisenxlsxOct 1, 2023 · 32 KB
TN430994 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20230929124306pdfOct 1, 2023 · 9 KB
Bijlage L Protocol-SROI-Arbeidsmarktregio-Zuid-Kennemerland-en-IJmondpdfOct 1, 2023 · 107 KB

06Legal themes that may be relevant here

07Frequently asked questions

What is the scope of the assignment for the Civil Affairs department?
The assignment concerns the supply, implementation, and maintenance of a cloud solution for the Civil Affairs department and the Enterprise Service Bus. This includes, among other things, implementation, licenses, hosting, integrations, and technical application management.
What support is provided during the implementation of the cloud solution?
In addition to the technical implementation and hosting, the assignment also includes providing training in the event of any changed work instructions.
What is expected regarding the Enterprise Service Bus?
The assignment entails the supply, implementation, and maintenance of an Enterprise Service Bus as part of the cloud solution for the Civil Affairs department.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436