OpenServicesEuropeanOpen

Security, reception and hospitality services

Provincie Drenthe · Open · 1 lots · 416803
Type
Services
79710000 · Security services
Estimated value
Not published
To deadline
-34d
May 12, 2026 · 12:00
Knock-outs
1
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

Provincie Drenthe is seeking one contractor for the integral security, reception, and hospitality at the provincial government building for a period of two years. The award will be based on the best price-quality ratio.

Services · Open · European procedure

European1 exclusion groundsComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
May 12, 2026
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Security services
Location
Netherlands
CharacteristicsCPV 79ServicesEU tenderSecurityReceptionHospitality

01What is being requested

The assignment concerns the integral delivery of security, reception, and hospitality services for the provincial government building of Drenthe. The scope consists of a fixed team of security guards for 5,622.75 hours per year and two permanent employees for reception and hospitality tasks for 3,160 hours per year. The agreement has a term of two (2) years with the possibility of two extensions of two years each.

In performing its duties as an employer, the Contracting Authority regularly utilizes security, reception, and hospitality services. The purpose of this EU open procurement is to enter into a Service Agreement with one (1) Contractor for the execution of security, reception, and hospitality services in a verifiable and transparent manner. It is intended to be done in a testable and transparent manner. The scope of the Assignment includes the following: 1. A fixed team of security guards for a total of 5,622.75 hours per year based on 5 working days per week and 51 weeks per year. 2. Two pe

79710000Services
1Security, reception and hospitality services

02Strategic insight

Strategic insight · AI analysis
Focus on an integrated approach where the cohesion between security and hospitality is central, as the assignment is not divided into lots. Ensure a strong substantiation of the quality criteria (Implementation, Assurance, and Communication) and the core competencies. Take into account the Social Return obligation of 5% in the financial and operational planning.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 5
The assignment is tendered integrally; there are no lots.Important
There is a Social Return obligation of 5% of the invoiced contract sum.Important
A standby agreement (wachtkamerovereenkomst) applies for number 2 on the ranking.Important
The opening hours and deployment hours may be changed by the contracting authority during the term.Important
Bidders must provide legally signed documents as specifically indicated in the table during bidding.Important

04Can I take part?

Financial · 1
Requirements regarding financial and economic standing.Financial
Technical · 1
Technical ability and professional competence in accordance with the core competency references.Technical
Professional capability · 1
Professional qualifications.Professional capability
Exclusion ground · 1
Exclusion grounds in accordance with the Public Procurement Act 2012 (Aanbestedingswet 2012).Exclusion ground

05Exclusion grounds

Exclusion grounds (1)
  • Exclusion grounds in accordance with the Public Procurement Act 2012 (Aanbestedingswet 2012).

06Award criteria

Qualityweight n/a

Assessment based on the sub-award criteria: K1 - Implementation, K2 - Assurance of execution process, and K3 - Communication.

Priceweight n/a

The bid price will be assessed in accordance with the rules in the price sub-award criterion.

07Process & timeline

Publication of Assignment on TenderNed/Mercell
2026-03-23
Site visit
2026-04-07
Opportunity to submit questions via Note of Clarification
2026-04-10T12:00:00+00:00
Publication of Note of Clarification
2026-04-24
Closing date for Bids
2026-05-12T12:00:00+00:00
Sending intention to award
2026-06-10
Standstill period (20 calendar days)
2026-06-30
Sending final award
2026-07-01
Start of Service Agreement
2026-11-01

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Trigion Beveiliging B.V.SME10037×
2G4S Security Services bvSME9922×
3Maandag Interim Professionals B.V.SME98387×
4Randstad Uitzendbureau b.v.SME98135×
5Driessen B.V.SME9897×
6FlextenderUnknown9883×

10Tender documents

Inschrijvingsdocumenten.pdfpdfMar 23, 2026 · 28 KB
Aanbestedingsleidraad Beveiligings- receptie- en hospitalitydienstverlening.pdfpdfMar 23, 2026 · 524 KB
Bijlage 10 - Inschrijvingsverklaring.docxdocxMar 23, 2026 · 43 KB
Tenderinformatie en aanbestedingsdocumenten.pdfpdfMar 23, 2026 · 32 KB
Bijlage 7 - Verklaring kerncompetenties.docxdocxMar 23, 2026 · 50 KB
Beschrijving.pdfpdfMar 23, 2026 · 32 KB
Bijlage 6 - Uniform Europees Aanbestedingsdocument (UEA).pdfpdfMar 23, 2026 · 561 KB
Bijlage 5 - Verwerkersovereenkomst Beveiligings- receptie en hospitalitydienstverlening.pdfpdfMar 23, 2026 · 340 KB
Inschrijvingsfase.pdfpdfMar 23, 2026 · 31 KB
Bijlage 9 - Uitvoering Social Return 3.0.pdfpdfMar 23, 2026 · 324 KB
Bijlage 3 - Prijzenblad beveiligings- receptie en hospitalitydienstverlening.xlsxxlsxMar 23, 2026 · 25 KB
Bijlage 4 - Overeenkomst van Opdracht.pdfpdfMar 23, 2026 · 249 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the scope of the fixed deployment for security and hospitality?
The assignment includes a fixed team of security guards for 5,622.75 hours per year and two permanent employees for reception and hospitality tasks for 3,160 hours per year. This is based on 5 working days per week during 51 weeks per year.
How is the deployment of extra security personnel arranged?
The deployment of security personnel or personal security officers on call or incidentally on weekend days qualifies as additional work. A further request for quotation will be issued for this.
What capacity requirement must the contractor meet?
The bidder's response must demonstrate that the organization can handle the requested total capacity of 8,782 hours per year, divided between the security service (5,622.75 hours) and the hospitality service (3,160 hours).
Which tasks fall under the reception duties?
The reception tasks are performed by the security guard during the time blocks of 07:00 - 08:30 and 17:00 - 19:00.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
deze opdracht

Gegunde waarden in CPV 79 · diensten n=4949