ClosedServicesEuropeanOpen
Security and Control Room Services
Omgevingsdienst Noord-Holland Noord · Open · 1 lots · 390853
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
79710000
Estimated value
€ 240K
estimated
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high
Tender for the supply of security and control room services for a period of four years with an estimated value of € 240,000.00. The award is based on the best price-quality ratio.
Services · Open · European procedure
EuropeanComplete timeline
CharacteristicsCPV 79ServicesEU tendersecuritycontrol roomalarm response
01What is being requested
The assignment concerns security and control room services, including alarm response, patrols, management of fire alarm system and alarm center services. The expected duration is an initial period of four years with extension options.
Security Services de following works are included under Security Services: • Alarm response subscription and control room connection • Opening and Fire/closing patrols • Management of fire alarm system • Keyholding and secure key storage, digital alarm response reporting and window stickers. • Alarm app (optional) Alarm Center Services the following is included under Alarm Center Services: • Alarm center services including roster monitoring and service line subscription • Incoming and outgoing calls via the control room • Types of signal forwarding: Burglary, Fire and/or fire alarm ce
1Security and Control Room Services€240,000
02Strategic insight
Strategic insight · AI analysis
Focus strongly on the quality score as this accounts for the largest portion of the points. Ensure a very concrete plan of approach that complies with the strict page limits. Be precise when filling in the price sheet to prevent errors.
03Points of attention
Important · 5
Bids must be submitted via TenderNed.Important
There will be no price negotiation.Important
The price sheet may not be modified.Important
Variants must be approved in advance via the messaging service.Important
An verification interview may optionally take place to test the bid.Important
04Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
05Award criteria
Quality70
Assessment based on Plan of approach/Description of services (40), Plan of approach Implementation (15) and Service level agreement (15).
Price30
Use of the price sheet with the (fictitious) Bid amount.
06Process & timeline
Publication
01-09-2025
Deadline for receipt of questions for Bids
12-09-2025 17:00
Announcement of Note of Clarification
18-09-2025
Deadline for receipt of Bids
13-10-2025 17:00
Assessment of the Bids
14-10-2025 tot 24-10-2025
Sending award decision
Uiterlijk 31-10-2025
Standstill period (suspension period)
21 dagen
Sending final award
Uiterlijk 21-11-2025
Contract commencement
01-01-2026
07Value in context
€240,000
08Likely competitors
#Likely bidderFitWins
1Trigion Beveiliging B.V.SME10037×
2G4S Security Services bvSME9922×
3FlextenderUnknown9683×
4D.V. Services B.V.SME9616×
5Driessen B.V.SME9497×
6HD Security Services B.V.SME9213×
09Tender documents
TN543930 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20260227104800pdfMar 1, 2026 · 213 KB
TN543930 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250902072607pdfSep 3, 2025 · 10 KB
Bijlage 4 - Checklist in te leveren stukkendocxSep 2, 2025 · 90 KB
Bijlage 2 - VNG Inkoopvoorwaarden OD NHN 2024pdfSep 2, 2025 · 225 KB
Bijlage 5 - Prijzenblad Beveiliging- en AlarmcentraledienstenxlsxSep 2, 2025 · 23 KB
Aanbestedingsleidraad Beveiliging en MeldkamerdienstenpdfSep 2, 2025 · 484 KB
uea_543930_20250901103638pdfSep 2, 2025 · 319 KB
TN543930 - EF04 Vooraankondiging die alleen ter informatie wordt gebruikt - algemene richtlijn 20250901104944pdfSep 2, 2025 · 7 KB
Bijlage 6 - Samenvatting marktconsultatiepdfSep 2, 2025 · 180 KB
Bijlage 1 - Programma van eisenxlsxSep 2, 2025 · 20 KB
Bijlage 3 - ConceptovereenkomstpdfSep 2, 2025 · 467 KB
10Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst dAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 134> Europese openbare aanbesteding levering en onderhoud van lockers op scholen. Klager schrijft niet in omdat de opdracht volgens h
11Frequently asked questions
Which activities fall under the security services?
The security services include a subscription to alarm response and control room connection, opening and fire/closing patrols, management of the fire alarm system, keyholding including secure key storage, digital alarm response reporting, window stickers and an optional alarm app.
Which services are offered within the alarm center services?
The alarm center services consist of alarm center services including roster monitoring and a subscription to the service line, handling incoming and outgoing calls via the control room and various signal forwardings such as burglary, fire, sabotage, battery voltage check and mains power failure.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 200K
€ 200K
median
€ 640K
€ 640K
p75
€ 3,0 mln
€ 3,0 mln
€ 240K
Gegunde waarden in CPV 79 · diensten n=4949