OpenSuppliesEuropeanOpen
Availability System
Veiligheidsregio Hollands Midden · Open · 1 lots · 415785
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Supplies
48000000 · Software and informati
Estimated value
Not published
To deadline
-32d
May 14, 2026 · 14:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
4 criteria
Assess manuallyconfidence high
Delivery of a SaaS solution for availability management and approximately 1,250 pagers for Veiligheidsregio Hollands Midden. The assignment has a duration of four years with the possibility of six extensions.
Supplies · Open · European procedure
EuropeanComplete timeline
CharacteristicsCPV 48SuppliesEU tenderAvailability softwarepagers
01What is being requested
The assignment concerns the provision of Availability Software via a SaaS solution and the delivery of approximately 1,250 pagers. The agreement includes a service level agreement and a framework agreement for an initial period of four years.
The Assignment concerns the provision of Availability Software by means of a SaaS solution and the delivery of pagers that are demonstrably suitable for working with the Availability Software. A Service Level Agreement will be concluded with the winning Bidder for the Availability Software and a Framework Agreement for the delivery of pagers.
1Availability System—
02Strategic insight
Strategic insight · AI analysis
Ensure a strong demonstration of the interactive functionalities to achieve the highest score on usability. Ensure that the references for the core competencies exactly meet the requirements from the past 3 years. Pay attention to the maximum value of the framework agreement when pricing.
03Points of attention
Important · 4
The pagers must be demonstrably suitable for cooperation with the software.Important
The framework agreement has a maximum value of € 1,000,000.00 excluding VAT.Important
A declaration must be made regarding the absence of Russian involvement.Important
Usability will be assessed via interactive demonstrations with a pager or smartphone.Important
04Can I take part?
Technical — Demonstration of core competency G2: Delivery of two-way pagers through references from the past 3 years.
Technical — Demonstration of core competency G3: Connection of ICT performance to the GMS interface through references from the past 3 years.
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Award criteria
Usability35
Assessment based on four use cases where interactive demonstration of functionalities such as recording availability, alerting, and settings is required.
Functional Management25
Assessment of the functional management.
Implementation Plan15
Assessment of the implementation plan.
Tender Price25
The tender price will be assessed with a numerical value of 25.
07Process & timeline
Deadline for requests for additional information
21/04/2026 14:00 +02:00
Deadline for receipt of tenders
14/05/2026 14:00 +02:00
Opening date
14/05/2026 14:00 +02:00
Start date
01/07/2026
End date of the duration
30/06/2030
08Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
09Likely competitors
#Likely bidderFitWins
1Afas Software B.V.SME10081×
2Bechtle direct B.V.SME10034×
3Visma Roxit B.V.SME10016×
4Visma Raet B.V.SME10022×
5COMPAREX Nederland B.V.SME9942×
6Visma Circle B.V.SME9923×
10Tender documents
Bijlage 04 - Wachtkamerovereenkomst (concept)_v1.0pdfMar 15, 2026 · 130 KB
Bijlage 03 - Raamovereenkomst (concept)_v1.0pdfMar 15, 2026 · 261 KB
Bijlage 07 - Referentieformulier kerncompetentiesdocxMar 15, 2026 · 39 KB
Bijlage 12 - Usecases Functioneel Beheer_v1.0pdfMar 15, 2026 · 120 KB
Bijlage 01 - Opdrachtbeschrijving en Programma van Eisen inclusief Annex A_v1.0zipMar 15, 2026 · 779 KB
Bijlage 10 - Aanbiedingsformulier financiele aanbieding_v1.0xlsxMar 15, 2026 · 21 KB
Bijlage 02 - Dienstverleningsovereenkomst inclusief Annexen (concept)_v1.0zipMar 15, 2026 · 1370 KB
Aanbestedingsleidraad Beschikbaarheidssysteem_v1.0pdfMar 15, 2026 · 591 KB
Bijlage 11 - Usecases t.b.v. beoordelen gebruiksvriendelijkheid_1.0pdfMar 15, 2026 · 99 KB
TN577011 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260313092037pdfMar 15, 2026 · 236 KB
uea_577011_20260313091301pdfMar 15, 2026 · 555 KB
Bijlage 06 - Verklaring Geen Russische betrokkenheiddocxMar 15, 2026 · 33 KB
11Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 117> Is sprake van het onnodig samenvoegen van twee opdrachten in een geval waar het gaat om de levering van twee afzonderlijke, zelfAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 121> Nationale openbare aanbestedingsprocedure. Kan van inschrijvers gevraagd worden een opgave te doen van onvoorziene gebeurtenisse
12Frequently asked questions
What is the specific scope of the assignment for the winning bidder?
The assignment includes the provision of availability software via a SaaS solution and the delivery of pagers that are demonstrably suitable for working with this software. A Service Level Agreement for the software and a Framework Agreement for the delivery of pagers will be concluded with the winning bidder.
Which technical requirements must the delivered pagers meet?
The delivered pagers must be demonstrably suitable for working with the offered SaaS solution for availability software.
Which contract forms are used for this assignment?
A Service Level Agreement will be concluded for the availability software, while a Framework Agreement will be used for the delivery of the pagers.
Which legal frameworks apply to data processing?
When processing personal data by the processor, the General Data Protection Regulation (GDPR) and the GDPR Implementation Act (UAVG) apply.
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 350K
€ 350K
median
€ 737K
€ 737K
p75
€ 1,9 mln
€ 1,9 mln
deze opdracht
Gegunde waarden in CPV 48 · leveringen n=653