OpenServicesEuropeanOpen
Public Space Management Application
Gemeente Delft (en de aan de gemeente Delft gelieerde ondernemingen) · Open · 1 lots · 415746
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72421000 · Services for developme
Estimated value
Not published
To deadline
-39d
May 7, 2026 · 12:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
3 criteria
Assess manuallyconfidence high
The Municipality of Delft is looking for an integrated SaaS management application for the public space for a period of 4 to 14 years. The assignment includes implementation, integrations (such as BGT and WIBON), and management for various professional disciplines.
Services · Open · European procedure
EuropeanComplete timeline
CharacteristicsCPV 72ServicesEU tenderapplicationsoftwareICT performance
01What is being requested
The delivery, implementation, support, and maintenance of an integrated SaaS solution for the management of the public space. The agreement has an initial term of at least four (4) years and can be extended for a maximum of 14 years via options.
The objective of this Tender is to enable the Contracting Authority to perform public space management in a lawful, adequate, and (cost) efficient manner via an integrated management application (Management System) that is object-related. This is intended to increase integrity and reduce vulnerability.
1Public Space Management Application—
02Strategic insight
Strategic insight · AI analysis
<ul Ensure that the system description remains exactly within the limit of two A4 pages and fully covers the functionalities to prevent a verification interview or exclusion. Incorporate all unlimited usage aspects (users, storage, etc.) directly into the pricing to meet the requirement of an unlimited solution. Integrate the SROI obligation of 5% into the operational calculation.
03Points of attention
Important · 6
The system description may be a maximum of two A4 pages.Important
The offered solution must be an unlimited solution regarding users, items, data storage, data traffic, and security.Important
All costs must be included in the bid price.Important
A Social Return on Investment (SROI) applies, amounting to 5% of the contract sum for the initial term.Important
Bidders must provide a declaration of no Russian involvement.Important
The assignment is not divided into lots; one main supplier is sought.Important
04Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
05Award criteria
Award Criterion Quality (G2)weight n/a
Assessment of the quality.
Award Criterion Price (G1)weight n/a
Assessment of the price.
Best Price-Quality Ratioweight n/a
The award is based on the Best Price-Quality Ratio, consisting of award criterion Price (G1) and award criterion Quality (G2).
06Process & timeline
Publication (via the procurement platform TenderNed)
2026-03-12
Deadline for questions regarding Memorandum of Information 1
2026-03-27T12:00:00+00:00
Publication 1st Memorandum of Information
2026-04-02
Deadline for questions regarding Memorandum of Information 2
2026-04-13T12:00:00+00:00
Publication 2nd Memorandum of Information
2026-04-20
Deadline for receipt of Tenders
2026-05-07T12:00:00+00:00
Demonstrations
2026-06-01
Demonstrations
2026-06-03
Demonstrations (extra day)
2026-06-02
Verification interview (optional)
2026-06-08
Target date for sending award intention and rejection letters
2026-06-08
Standstill period (20 calendar days)
2026-06-09 tot 2026-06-30
Streefdatum verzenden definitieve gunning
2026-07-01
Streefdatum ondertekening Overeenkomst
2026-07-01
Datum geschatte eerste Opdracht/ingangsdatum
2026-07-01
07Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
08Likely competitors
#Likely bidderFitWins
1Centric Netherlands B.V.SME9856×
2PinkRoccade Local Government B.V.SME9434×
3Afas Software B.V.SME9432×
4Protinus IT B.V.SME9432×
5COMPAREX Nederland B.V.SME9230×
6Bechtle direct B.V.SME9125×
09Tender documents
Bijlage 02 Inschrijvings- en procedurevoorschriftenpdfMar 14, 2026 · 137 KB
Bijlage 11 - Concept-Overeenkomst_BOR-component_GIBITpdfMar 14, 2026 · 320 KB
Bijlage 15 - MethodiekenpdfMar 14, 2026 · 110 KB
Bijlage 10 - PrijsopgaveformulierxlsxMar 14, 2026 · 75 KB
Bijlage 08 - Gunningscriteria-KwaliteitpdfMar 14, 2026 · 215 KB
TN576786 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260312173133pdfMar 14, 2026 · 210 KB
Bijlage 04 InschrijfverklaringdocxMar 14, 2026 · 35 KB
Bijlage 14 - Invulformat-ReferentieopdrachtdocxMar 14, 2026 · 139 KB
Bijlage 01 - BegrippenlijstpdfMar 14, 2026 · 96 KB
Bijlage 12b - Gemeentelijke-ICT-kwaliteitsnormen_v2024-1pdfMar 14, 2026 · 655 KB
Bijlage 09 - Use-Cases-ProductdemopdfMar 14, 2026 · 231 KB
Bijlage 07 - Programma-van-EisenpdfMar 14, 2026 · 256 KB
10Legal themes that may be relevant here
Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedin
11Frequently asked questions
What is the objective of the tender for the Public Space Management Application?
The objective is to enable the Municipality of Delft to perform public space management in a lawful, adequate, and cost-efficient manner via an integrated, object-related management application. This increases integrity and reduces vulnerability.
Which selection requirements and certifications must bidders meet?
Bidders must have relevant experience with ICT solutions for the public sector and be able to integrate municipal AV-interfaces. Additionally, compliance with (D)ISO 27001 requirements or an equivalent certificate is required.
Which suitability criteria are applied to the supplier?
Bidders must have demonstrable experience of at least 3 years with the procurement of application services, possess the capacity to deliver an MVP within 12 months, have functional and technical knowledge of municipal processes, and be financially healthy for a contract of at least 24 months.
Which contract conditions apply to the execution?
Execution takes place under the GIBIT 2023 procurement conditions. These conditions include, among others, provisions regarding the acceptance procedure, implementation of the ICT performance, interoperability requirements, information security, and the data processing relationship.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436