OpenServicesEuropeanOpen

Management & maintenance of access & surveillance tram system

Provincie Utrecht · Open · 1 lots · 399248
Type
Services
79713000
Estimated value
Not published
To deadline
-160d
Jan 12, 2026 · 12:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

This tender concerns the management and maintenance of technical facilities for access and surveillance within the tram system of Provincie Utrecht. The assignment has an initial duration of 4 years with the possibility of two extensions.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
January 12, 2026
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 79ServicesEU tender

01What is being requested

The management and maintenance of the access and surveillance of the tram system, including technical means such as cameras, card readers, and applications, for an initial duration of 48 months with two possible extensions of 24 months.

The province of Utrecht is the concessionaire for public transport (bus and tram) in the region. For the tram, a provincial organization, Beheer en realisatie OV-assets (BRO), is responsible as the owner of both the infrastructure, supporting systems, and the tram rolling stock. BRO is responsible for the maintenance and preservation of the infrastructure, the supporting systems, the tram rolling stock, and the associated buildings. This tender concerns the management and maintenance of the access and surveillance of the tram system. To effectively monitor the various locations and to regulat

79713000Services
1Management and maintenance of access and surveillance tram system

02Strategic insight

Strategic insight · AI analysis
Focus strongly on the plan of approach as this accounts for the largest portion of the points. Ensure a detailed description of the collaboration with the small management organization and the approach to the permit process. Be prepared for the full-service obligation for exogenous faults.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 5
Invoicing of activities takes place monthly in arrears.Important
Exogenous faults fall under the full-service agreement, but are outside the monthly costs.Important
The contracting authority provides and manages the network connections.Important
The contractor must demonstrate the equivalence of certifications themselves.Important
Bidders must assume the quantities in the pricing sheet of NVI 1.Important

04Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

05Award criteria

Plan of approach70 punten

Description of achieving strategic and operational objectives, including safety, quality, reliability, maintenance, collaboration with the small management organization, the permit process (including the role of VGCU and experience), and foreseeable innovations during the maximum duration.

Price30 punten

The price of the bid.

06Process & timeline

Deadline for requests for additional information
10/12/2025 17:00 +01:00
Deadline for receipt of bids
19/01/2026 12:00 +01:00
Public opening
19/01/2026 12:00 +01:00
Estimated start date
03/03/2026
Estimated end date
03/03/2030

07Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

08Likely competitors

#Likely bidderFitWins
1FlextenderUnknown9383×
2Antea Nederland BVSME9335×
3Arcadis Nederland B.V.SME9332×
4Trigion Beveiliging B.V.SME8637×
5Maandag Interim Professionals B.V.SME60387×
6YER Nederland B.V.SME6097×

09Tender documents

2e Nota van inlichtingen toegang en toezicht deel 2pdfDec 18, 2025 · 136 KB
2e nota van inlichtingen beheer en onderhoud toegang en toezicht incl. bijlagen 16122025zipDec 16, 2025 · 502 KB
TN553715 - EF17 Aankondiging van een opdracht - sectorale richtlijn, standaardregeling 20251128131556pdfNov 28, 2025 · 11 KB
1e Nota van inlichtingen beheer en onderhoud toegang en toezicht + bijlagen 28112025zipNov 28, 2025 · 4543 KB
uea_553715_20251026121912pdfNov 2, 2025 · 358 KB
Bijlagen bij vraagspecificatiezipNov 2, 2025 · 77962 KB
TN553715 - EF17 Aankondiging van een opdracht - sectorale richtlijn, standaardregeling 20251031081539pdfNov 2, 2025 · 10 KB
Aanbestedingsdocumenten beheer & onderhoud van toegang & toezicht tramsysteem 31102025zipNov 2, 2025 · 3730 KB

10Legal themes that may be relevant here

11Frequently asked questions

What exactly does the assignment for management and maintenance of the tram system entail?
The assignment concerns the management and maintenance of the access and surveillance of the tram system. This includes all technical means within the Access and Surveillance domain, such as controllers, card readers, cameras, camera masts, travel management, and applications.
Which organization is responsible for the infrastructure and the tram rolling stock?
The provincial organization Beheer en realisatie OV-assets (BRO) is responsible as the owner of the infrastructure, the supporting systems, the tram rolling stock, and the associated buildings.
Which technical components fall under the Access and Surveillance domain?
Under the Access and Surveillance domain fall all technical means that are part of the system for cameras and access facilities, including controllers, card readers, cameras, camera masts, travel management, and applications.

Automatically compiled from the official tender data and documents.

12Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
deze opdracht

Gegunde waarden in CPV 79 · diensten n=4949