AwardedServicesEuropeanOpen

Management, Maintenance & support Oracle Exadata environment

Belastingdienst, IUC Belastingdienst · Open · 1 lots · 407956
Type
Services
72000000 · IT services: consultan
Estimated value
Not published
To deadline
Ongoing
Knock-outs
2
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high

This tender concerns the management, maintenance, support, and technical account management for the Oracle Exadata environment of the Belastingdienst for a period of at least three to a maximum of fifteen years.

Services · Open · European procedure

European2 exclusion groundsComplete timeline
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
14:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: consultancy, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderOracle ExadataManagementMaintenance

01What is being requested

Management, Maintenance & Support of the Oracle Exadata stack (Installed Base) and Technical Account Management (TAM). The assignment has an initial term of three (3) years with an expected total term of approximately ten (10) years and a maximum of fifteen (15) years.

The Belastingdienst uses an Exadata environment as part of its critical data platform infrastructure. This environment supports various business-critical applications and processes that are essential for the execution of its tasks. To ensure the continuity, performance, and (Information) security of this environment, a tender is being started for the maintenance and support of the existing Exadata stack (Installed base).

The scope of this tender primarily includes the Management, Maintenance & Support of the Oracle Exadata stack (Installed Base) and Technical Account Management (TAM)

72000000Services
1Management, Maintenance & support Oracle Exadata environment

02Outcome

Awarded

SLTN IT Services B.V.

Bidders
4

03Strategic insight

Strategic insight · AI analysis
Ensure an integrated approach to management, maintenance, and TAM, as the assignment is not divided into lots. Take into account the long term and the possibility of revision clauses for technology updates and expansions. Ensure that the technical expertise aligns with the specific Oracle Exadata X10M environment.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 4
Contact prohibition: Bidder may not contact any employees of the contracting authority other than the designated contact person.Important
No lots: The assignment is not suitable for division into lots; one contractor is required.Important
Irregularities: Any inaccuracies must be reported in writing no later than five (5) calendar days before the closing date.Important
Continuity: The new agreement must be available by 29 May 2026 at the latest to ensure continuity.Important

05Can I take part?

Technical · 1
Technical and/or professional competenceTechnical
Professional capability · 1
Professional qualificationProfessional capability
Exclusion ground · 2
Grounds for exclusionExclusion ground
Sanctions RussiaExclusion ground

06Exclusion grounds

Exclusion grounds (2)
  • Grounds for exclusion
  • Sanctions Russia

07Process & timeline

Publication of Announcement on TenderNed
Wo 14 jan. 2026
Publication of Contract Announcement on TED
Vr. 16 jan. 2026
Further information/submission of questions
Do. 12 febr. 2026; 24:00 uur
Publication of Note of Information (NvI)
Do. 19 febr. 2026
Deadline/time for Submission of Tenders
Ma. 02 mrt. 2026; 14:00 uur
Communication of award decision
Vr. 13 mrt. 2026
Verification and submission of (additional) supporting documents
Vr. 13. Mrt. 2026 t/m vr. 27 mrt. 2026
Appeal period
Vr. 13 mrt. 2026 t/m vr. 10 apr. 2026
Final award
Vr. 24 apr. 2026
Signing of the Agreement
Vr. 24 apr. 2026
Effective date of Agreement
Vr. 29 mei 2026

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Bidders in this segment

#Likely bidderFitWins
1Protinus IT B.V.SME9632×
2Bechtle direct B.V.SME9625×
3Visma Roxit B.V.SME9616×
4Centric Netherlands B.V.SME9556×
5Afas Software B.V.SME9532×
6KPN B.V.SME9527×

10Tender documents

Bijlage A. Specificatie van de opdrachtpdfJan 14, 2026 · 421 KB
Bijlage 3. Oracle hardware and system support policiespdfJan 14, 2026 · 399 KB
uea_566303_20260113095516pdfJan 14, 2026 · 339 KB
Bijlage 4. Oracle software technical support policiespdfJan 14, 2026 · 455 KB
Bijlage 1. Afkortingen en begrippenpdfJan 14, 2026 · 102 KB
Beschrijvend documentpdfJan 14, 2026 · 385 KB
Bijlage III. KlantreferentiesdocxJan 14, 2026 · 26 KB
Bijlage II. Verklaring ivm sancties tegen RuslanddocxJan 14, 2026 · 27 KB
Bijlage IV. PrijzenformulierxlsxJan 14, 2026 · 38 KB
TN566303 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260113101306pdfJan 14, 2026 · 145 KB
Bijlage 7. Elektronisch bestellen & facturerenpdfJan 14, 2026 · 566 KB
Bijlage 6. Business etiquettepdfJan 14, 2026 · 310 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the exact scope of the requested services?
The assignment includes the management, maintenance, and support of the Oracle Exadata stack (Installed Base) and Technical Account Management (TAM) that are directly related to the Exadata environment.
What is the intended commencement date of the agreement?
The agreement must be active by 30 May 2026 at the latest, as the first contracts expire at that time.
Which revision clauses are included in the agreement?
The agreement contains clauses for expansion of software, new software, a technology refresh, a logical successor, and the possibility of temporary extension of the agreement.
What expertise is required for the execution of this assignment?
Specific expertise is required for the execution in the field of Oracle Exadata, continuity system experience, and security.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436