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AwardedServicesEuropeanOpen

Banking services

Gemeente Eindhoven · Open · 1 lots · 377550
Type
Services
66110000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high

This tender concerns the provision of banking services and electronic banking for the Municipality of Eindhoven, whereby strict requirements apply to information security and availability.

Services · Open · European procedure

European
Contracting authority
Gemeente Eindhoven
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
10:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
66110000
Location
Netherlands
CharacteristicsCPV 66ServicesEU tender

01What is being requested

The assignment concerns the provision of banking services including electronic banking, service and support, invoicing and payment, and the conditions of the current account for the Municipality of Eindhoven.

See the descriptive document.

66110000Services
1Banking services—

02Outcome

Awarded

ING Bank N.V.

Bidders
3

03Strategic insight

“
Strategic insight · AI analysis
Ensure full substantiation of the information security if ISO27001 is not directly available. Check whether the Electronic Banking solution integrates seamlessly with the CAMT.053 format and the required API connections. Take into account the specific invoicing conditions where costs are settled monthly via direct debit.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 8
The working language during the execution of the framework agreement is Dutch.Important
The bidder must take into account the provisions in the treasury statute of the Municipality of Eindhoven.Important
The Electronic Banking application must comply with Fido laws and regulations.Important
The availability of the banking system must be guaranteed on working days between 07:30 and 18:00.Important
In case of emergencies, the account organization must take action within 1 hour.Important
In case of malfunctions, an alternative option must be available within 24 hours.Important
The Security Scorecard scores will be discussed with the awarded party.Important
The waiting room construction is possible, whereby a new agreement is concluded for the remaining contract period.Important

05Can I take part?

Technical · 5
Information security must be demonstrated by means of the ISO27001 certificate or a comparable alternative.Technical
The bidder must possess a recent TPM statement, issued by a registered EDP/Norea auditor.Technical
The bidder must comply with the Baseline Informatiebeveiliging Overheid (BIO) or provide an equivalent alternative.Technical
The bidder must have an exit strategy.Technical
Employees and externals must possess a VOG and sign a non-disclosure agreement.Technical

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

08Bidders in this segment

#Likely bidderFitWins
1MandatisUnknown94268×
2Intermont Assuradeuren B.V.SME93215×
3Nationale-Nederlanden Schadeverzekering Maatschappij N.V.SME93145×
4MS Amlin Insurance SEUnknown9386×
5Allianz Benelux N.V.SME92225×
6Achmea Schadeverzekeringen N.V.SME92227×

09Tender documents

TN521803 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250804133543pdfAug 5, 2025 · 8 KB
2e NvI Bancaire dienstverleningpdfJun 3, 2025 · 56 KB
2e Nv invulprijsblad C4xlsxJun 3, 2025 · 27 KB
TN521803 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250526163316pdfMay 26, 2025 · 8 KB
1e NVI Invulbijlage C4 PrijzenbladxlsxMay 26, 2025 · 26 KB
1e NVI Concept wachtkamerovereenkomst Bancaire dienstverleningpdfMay 26, 2025 · 209 KB
1e NVI Bancaire dienstverlening 260525pdfMay 26, 2025 · 289 KB
1e NVI Invulbijlage B. Ervaring inschrijverdocxMay 26, 2025 · 30 KB
Appendix 1. Programma van Eisen Bancaire dienstenpdfMay 7, 2025 · 282 KB
Appendix 7. Instructie Factuurvereisten GemeentepdfMay 7, 2025 · 63 KB
Appendix 3. Verklaring ontbreken Russische betrokkenheidpdfMay 7, 2025 · 39 KB
Appendix 5. Algemene Bank VoorwaardenpdfMay 7, 2025 · 196 KB

10Legal themes that may be relevant here

11Frequently asked questions

What requirements apply to the IT hosting and security of the contractor?
Providing an ISAE3402 type 2 (TPM statement) from the hosting party is sufficient for the contracting authority.
How must the balance regulation between the bank and the treasury be carried out?
Balance regulation to and from the treasury can take place both automatically and manually.
Is the use of an external service provider for credit cards permitted?
Yes, the use of credit cards via an external service provider is permitted, although preference is given to cards provided by the bank itself.
At what frequency must daily statements be provided?
Initially, daily statements can be received on all working days. From March 2026, the requirement for delivery per calendar day must be met.
What information is requested regarding the Security Scorecard?
The question about information or methods is based on an internal system called Security Scorecard that is used internally.

Automatically compiled from the official tender data and documents.

12Estimated value versus the market

p25
€ 200K
median
€ 538K
p75
€ 1,9 mln
deze opdracht

Gegunde waarden in CPV 66 · diensten n=882