AwardedServicesEuropeanOpen

Anonymization software

Gemeente Arnhem · Open · 1 lots · 407824
Type
Services
72000000 · IT services: consultan
Estimated value
€ 340K
awarded
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high

Tender for the delivery of anonymization software to the municipalities of Arnhem, Rheden and Renkum, including specific requirements for system interfaces and document processing.

Services · Open · European procedure

European
Contracting authority
Contract type
Services
Open
Estimated value
€340,000
awarded value
Submission deadline
Ongoing
11:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: consultancy, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderAnonymization softwareWOOdocuments

01What is being requested

Delivery of anonymization software for three municipalities (Arnhem, Rheden and Renkum) for processing documents in the context of Woo disclosure.

The Municipality of Arnhem, together with its partner municipalities Renkum and Rheden, is looking for a software tool with which documents, including in the context of WOO requests, can be anonymized. Safer employees of the municipalities must be able to anonymize documents both automatically and manually, whereby the redacted texts are unreadable. Currently, more than 50 employees are involved in anonymizing documents for WOO requests. Approximately 275 WOO files containing about 55,000 documents are processed per year. The management of these (original and redacted) documents takes place

72000000Services
1Anonymization software

02Outcome

Awarded

eData B.V.

Award value
€340,000
Bidders
4

03Strategic insight

Strategic insight · AI analysis
Ensure that the interfaces with the mentioned source systems are operational immediately upon commencement. When determining the price, choose carefully between the three license variants in the modified pricing sheet. Strictly observe the page limit of the plan of approach to prevent exclusion.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 6
It is mandatory to use the document Aangepast Inschrijfformulier 3 for the bid.Important
The bid must be submitted without a cover sheet and table of contents.Important
The number of pages for the Plan of approach remains limited to 5 pages.Important
The bid price is all-in, regardless of data traffic or storage volumes.Important
The full SLA must be provided instead of a summary.Important
The GIBIT and standard license terms cannot be merged.Important

05Can I take part?

Technical · 7
The offered solution must have standardized and proven interfaces with the source systems Djuma (Visma Circle), Rx.Enterprise and Rx.Mission (Roxit).Technical
The interfaces must be available at the commencement of the assignment.Technical
The software must be capable of identifying identical documents, whereby only one is anonymized.Technical
All documents must be exportable as PDF/A.Technical
The solution must be capable of analyzing extensive documents of more than 80 pages and large files of more than 1,000 pages.Technical
The software must offer support for Ipv4.Technical
The solution must enable automatic deletion of draft documents in open files after a configurable period.Technical

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

08Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9872×
2Visma Roxit B.V.SME9829×
3Visma Circle B.V.SME9833×
4Afas Software B.V.SME9784×
5PinkRoccade Local Government B.V.SME9766×
6Bechtle direct B.V.SME9745×

09Tender documents

20260205 Aangepast Inschrijfformulier 3 en Bijlage 6zipFeb 5, 2026 · 40 KB
Nota van inlichtingen 2026-02-05-2pdfFeb 5, 2026 · 185 KB
AnonimiseringzipJan 13, 2026 · 5904 KB
TN564951 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260112122731pdfJan 13, 2026 · 144 KB
uea_564951_20260105114939pdfJan 13, 2026 · 339 KB

10Legal themes that may be relevant here

11Frequently asked questions

What form of the Service Level Agreement (SLA) is expected with the bid?
The contracting authority expects the full, applicable SLA to be offered for assessment.
In what way can the license costs for the anonymization software be offered?
Bidders can choose from three variants in the modified pricing sheet: annual license costs per user for the three municipalities, an annual license for an unlimited license pool for all three municipalities, or an annual license for an unlimited license pool per municipality.
What are the functional requirements for the anonymization software?
The software must enable both automated and manual anonymization of documents, whereby the redacted texts must be unreadable. The solution must be a SaaS solution.
How many documents and files are processed annually via the software?
Approximately 275 WOO files are processed annually, which amounts to about 55,000 documents.

Automatically compiled from the official tender data and documents.

12Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
€ 340K

Gegunde waarden in CPV 72 · diensten n=1436