OpenServicesEuropeanOpen
Additional Individual Support (AIO) Wmo-2015
Gemeente Amsterdam · Open · 5 lots · 425209
3
3 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
85310000 · Social services
Estimated value
€ 63M
estimated
To deadline
57d
Aug 17, 2026 · 13:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate
This tender concerns the procurement of specialist individual support for Amsterdammers with specific impairments, divided into five lots. The assignment has a total estimated value of € 63.3 million over a period of four years.
Services · Open · European procedure
European
CharacteristicsCPV 85ServicesEU tenderQualitySpecialist expertise
01What is being requested
The assignment concerns the contracting of providers for Additional individual support (AIO) for five specific target groups. The total estimated contract value is € 63.3 million over a term of four years, including extension options.
On April 1, 2027, the agreements for Additional Individual Support (AIO) will expire. Within the framework of the Social Support Act (Wmo 2015), the Municipality has the task of entering into new agreements with AIO healthcare providers.
1Non-Acquired Brain Injury (NAH)—
2Mild Intellectual Disability (LVB)—
3Autism—
4Sensory impairment auditory—
5Sensory impairment visual—
02Breakdown by lot
Per-lot values not published — bars show only the lot breakdown.
03Strategic insight
Strategic insight · AI analysis
When bidding, focus on the specific expertise per lot. Provide a strong substantiation of the collaboration with neighborhood teams and networks. Take into account the required result-oriented working method within the Amsterdam system.
04Points of attention
Important · 5
The assignment is divided into 5 lots.Important
Dementia is explicitly outside the scope of this tender.Important
Participation in neighborhood networks is a requirement for active providers.Important
Guidance towards or during paid work is not part of the assignment.Important
The management and access to AIO for new clients lie with the neighborhood teams.Important
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Value in context
€63,300,000
07Likely competitors
#Likely bidderFitWins
1Leger des Heils Unknown9733×
2Coöperatie Boer en ZorgUnknown9720×
3PhiladelphiaUnknown9715×
4Jan Arends B.V.SME9615×
5TzorgUnknown9314×
6Stichting Humanitas voor Dienstverlening aan Mensen met een HulpvraagUnknown9213×
08Tender documents
Bijlage 8 Protocol Zorgweigering bij wangedrag aanvullende Wmo.pdfpdfMay 18, 2026 · 434 KB
Bijlage 9 Proces cliëntenoverdracht.pdfpdfMay 18, 2026 · 165 KB
Bijlage 3 Algemene Inkoopvoorwaarden VNG.pdfpdfMay 18, 2026 · 1006 KB
Gunningscriteria (Kwaliteit).pdfpdfMay 18, 2026 · 31 KB
Aanbestedingsleidraad AIO AIS-2025-0042.pdfpdfMay 18, 2026 · 1357 KB
Planning.pdfpdfMay 18, 2026 · 20 KB
Bijlage 7 Basisprotocol Warme overdracht.pdfpdfMay 18, 2026 · 81 KB
Bijlage 15 Administratieprotocol herziene versie 2026.pdfpdfMay 18, 2026 · 1015 KB
Bijlage 1 Concept Overeenkomst AIO.pdfpdfMay 18, 2026 · 320 KB
Bijlage 10 Afwegingskader OdtB tm BV.pdfpdfMay 18, 2026 · 168 KB
Bijlage 5 Toelichting AMvB AIO reële prijs 2026.pdfpdfMay 18, 2026 · 100 KB
Uitsluitingsgronden en geschiktheidseisen.pdfpdfMay 18, 2026 · 58 KB
09Legal themes that may be relevant here
Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 174> Concurrentiegerichte dialoog ten behoeve van het afsluiten van een raamovereenkomst met één ondernemer. Is er sprake van het samAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 98> Europese openbare aanbestedingsprocedure voor een raamovereenkomst met één ondernemer voor het vervangen van armaturen (straatve
10Frequently asked questions
What expertise requirements must healthcare providers meet?
Bidders must possess demonstrable experience and expertise in the specific areas of care, such as Non-Acquired Brain Injury (NAH), Mild Intellectual Disability (LVB), Autism, or sensory impairments.
Is it possible to bid on multiple lots?
Yes, it is permitted to submit a bid for multiple lots. The municipality aims for a minimum of two providers per lot to ensure freedom of choice.
What is the expected contract duration of the agreements?
The agreements for the execution of the assignment have a contract duration of 4 years.
How does the AIO support relate to the care provided by the neighborhood teams?
The support is intended for Amsterdammers who require specialist assistance that cannot be provided by the neighborhood teams. The offering is therefore supplementary to the support within the existing system.
Automatically compiled from the official tender data and documents.
11Estimated value versus the market
p25
€ 962K
€ 962K
median
€ 16 mln
€ 16 mln
p75
€ 108 mln
€ 108 mln
€ 63 mln
Gegunde waarden in CPV 85 · diensten n=1531