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AwardedSuppliesEuropeanOpen

Procurement and implementation of a case management system Municipality of Sittard-Geleen

SSC Zuid-Limburg · Open · 1 lots · 193242
Type
Supplies
48000000
Estimated value
€ 410K
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Shared Service Center Zuid-Limburg is conducting an open tender for the procurement and implementation of a case management system for the Municipality of Sittard-Geleen. The objective is to introduce case-oriented working, which requires an integrated, user-friendly, and secure platform that connects seamlessly to the existing municipal IT infrastructure. The supplier shall deliver the system, carry out the implementation, manage the migration of existing data, provide training and aftercare, and guarantee that the system complies with Dutch laws and regulations (GDPR, Wet open overheid, etc.). The procedure is public, focused on supplies, and requires a detailed proposal covering technical, operational, and financial-legal aspects.

Supplies · Open · European procedure

European
Contracting authority
SSC Zuid-Limburg
Contract type
Supplies
Open
Estimated value
€410,260
awarded value
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
48000000
Location
Heerlen
CharacteristicsCPV 48SuppliesEU tendercase management systemcase managementmunicipality

01What is being requested

The Shared Service Center Zuid-Limburg is conducting an open tender for the procurement and implementation of a case management system for the Municipality of Sittard-Geleen. The objective is to introduce case-oriented working, which requires an integrated, user-friendly, and secure platform that connects seamlessly to the existing municipal IT infrastructure. The supplier shall deliver the system, carry out the implementation, manage the migration of existing data, provide training and aftercare, and guarantee that the system complies with Dutch laws and regulations (GDPR, Wet open overheid, etc.). The procedure is public, focused on supplies, and requires a detailed proposal covering technical, operational, and financial-legal aspects.

Procurement and implementation of a case management system for the purpose of introducing case-oriented working.

48000000Supplies
1Lot 1—

02Outcome

Awarded

Decos

Award value
€410,260

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Afas Software B.V.SME10081×
2PinkRoccade Local Government B.V.SME10038×
3Visma Circle B.V.SME10023×
4Visma Roxit B.V.SME10016×
5COMPAREX Nederland B.V.SME9942×
6Protinus IT B.V.SME9923×

06Legal themes that may be relevant here

07Frequently asked questions

What is the objective of the assignment for the Municipality of Sittard-Geleen?
The assignment concerns the procurement and implementation of a case management system for the purpose of introducing case-oriented working.
What does the assignment entail for the supplier?
The supplier delivers the case management system, carries out the implementation, manages the migration of existing data, and provides training and aftercare.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 350K
median
€ 737K
p75
€ 1,9 mln
€ 410K

Gegunde waarden in CPV 48 · leveringen n=653