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ClosedSuppliesMarktconsultatie

Procurement of CRM system

Provincie Noord-Brabant · Marktconsultatie · 1 lots · 393190
Type
Supplies
48000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate

The Provincie Noord-Brabant is conducting a market consultation to obtain advice regarding a new CRM system and to map out the required financial investment.

Supplies · Marktconsultatie · National procedure

Complete timeline
Contracting authority
Provincie Noord-Brabant
Contract type
Supplies
Marktconsultatie
Estimated value
Estimate not published
Submission deadline
Ongoing
Scope
National
National procedure
Lots
1
1 lots
Main CPV code
48000000
Location
Netherlands
CharacteristicsCPV 48Supplies

01What is being requested

The province is conducting a market consultation in preparation for the procurement of a new CRM system to support relationship management.

In preparation for conducting a tender for a new CRM system, the province wishes to: - Obtain advice on how a CRM system can optimally support provincial relationship management; - Test the intended program of requirements against the market; - Gain an insight into the required financial investment.

48000000Supplies
1Procurement of CRM system—

02Strategic insight

“
Strategic insight · AI analysis
Use the provided format to answer the questions. Provide short, concise answers to the questions asked. Focus on the financial investment and technical capabilities such as integrations via APIs.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 4
The market consultation is not a tender.Important
Participation offers no right to a contract.Important
Input is considered public documents.Important
The province is not obliged to conduct a tender.Important

04Process & timeline

Publication of market consultation on TenderNed
17 september 2025
Submitting answers
3 oktober 2025 om 12.00 uur
Inviting parties for in-depth discussions
5 november 2025
In-depth discussions
17 t/m 28 november 2025
Expected start of CRM system tender
Q1 2026

05Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.

06Likely competitors

#Likely bidderFitWins
1Visma Circle B.V.SME9923×
2Afas Software B.V.SME9681×
3COMPAREX Nederland B.V.SME9642×
4PinkRoccade Local Government B.V.SME9538×
5Bechtle direct B.V.SME9533×
6Unit4 Business Software Netherlands B.V.SME9520×

07Tender documents

Format t.b.v. antwoorden marktconsultatie Aanschaf CRM systeemxlsxSep 17, 2025 · 13 KB
TN546874 - EFE1 Vrijwillige aankondiging van voorafgaande marktconsultatie 20250917175532pdfSep 17, 2025 · 5 KB
Marktconsultatie CRM systeempdfSep 17, 2025 · 174 KB

08Legal themes that may be relevant here

09Frequently asked questions

What is the purpose of this market consultation?
The province is conducting this consultation to obtain advice on the optimal support of provincial relationship management by a CRM system, to test the intended program of requirements against the market, and to gain insight into the required financial investment.
How is the input for the future tender collected?
The province is exploring the market for a modern, secure, and user-friendly CRM system through written questions and by conducting in-depth discussions with suppliers.
What is the intended function of the new CRM system?
The system must optimally support provincial relationship management, with a focus on the professional, careful, and centralized management of relationships with residents, businesses, knowledge institutions, and social organizations.

Automatically compiled from the official tender data and documents.

10Estimated value versus the market

p25
€ 350K
median
€ 737K
p75
€ 1,9 mln
deze opdracht

Gegunde waarden in CPV 48 · leveringen n=653