Tender ICT Environment and Workplace Services
Stichting Amstelland Bibliotheken (SAB) is seeking a service provider for the management and expansion of its ICT environment and workplace services. The assignment includes the continuation and improvement of office automation, desk, education, and public workstations, the provision of data center capacity (production, disaster recovery, file servers), and network management. Additionally, a service desk/SPOC must be available, migration and implementation activities must be performed, employees must be trained, and proactive advice regarding innovations must be provided. The procedure is a competitive procedure with negotiation, aimed at a long-term collaboration with a supplier possessing both technical expertise and knowledge of the library sector.
Services · Competitive procedure with negotiation · European procedure
01What is being requested
Stichting Amstelland Bibliotheken (SAB) is seeking a service provider for the management and expansion of its ICT environment and workplace services. The assignment includes the continuation and improvement of office automation, desk, education, and public workstations, the provision of data center capacity (production, disaster recovery, file servers), and network management. Additionally, a service desk/SPOC must be available, migration and implementation activities must be performed, employees must be trained, and proactive advice regarding innovations must be provided. The procedure is a competitive procedure with negotiation, aimed at a long-term collaboration with a supplier possessing both technical expertise and knowledge of the library sector.
The scope of the assignment ‘ICT Environment and Workplace Services (including associated services and deliveries)’ comprises - briefly described - the following elements: a. taking over the management and maintenance of the current environments for office automation, desk, education, and public workstations, including the continuation of the functionality present therein b. Data center services: Providing server and storage capacity (production, disaster recovery, file servers) for business applications c. Network management services: managing and maintaining the network infrastructure at SA
02Outcome
Mahema B.V.
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Legal themes that may be relevant here
07Frequently asked questions
What is the scope of the assignment for the ICT environment?
What additional services are expected from the supplier?
Which facilities must be provided for the workstations?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436