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ClosedServicesEuropeanOnderhandeling zonder bekendmaking

31200843 - BICS & Euris Helpdesk

Rijkswaterstaat Water, Verkeer en Leefomgeving · Onderhandeling zonder bekendmaking · 346754
Type
Services
72253000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

This tender is a negotiated services contract for providing helpdesk support (BICS & EURIS) to the Operational Development Water and Shipping department. The government organization Rijkswaterstaat Water, Verkeer en Leefomgeving chooses the open procurement process without publication as the entrepreneur and will outsource the IT support cooperation to a foundation/organization (Bureau Telematica Binnenvaart).

Services · Onderhandeling zonder bekendmaking · European procedure

European
Contracting authority
Rijkswaterstaat Water, Verkeer en Leefomgeving
Contract type
Services
Onderhandeling zonder bekendmaking
Estimated value
Estimate not published
Submission deadline
Ongoing
Scope
European
European procedure
Lots
Single contract
Main CPV code
72253000
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

This tender is a negotiated services contract for providing helpdesk support (BICS & EURIS) to the Operational Development Water and Shipping department. The government organization Rijkswaterstaat Water, Verkeer en Leefomgeving chooses the open procurement process without publication as the entrepreneur and will outsource the IT support cooperation to a foundation/organization (Bureau Telematica Binnenvaart).

Concerns a voluntary publication of an awarded contract to BTB. This contract concerns the support provided by the contractor to the Operational Development Water and Shipping department regarding the BICS & EURIS Helpdesk dossier. This means that the helpdesk can answer first-line questions from BICS & EURIS users and provide technical support to users. Bureau Telematica Binnenvaart will be deployed as an extension of the government towards the business and will support the Verkeer en Watermanagement service in the following areas: 1. BICS & EURIS user support 2. Stimulating BICS & EURIS use

72253000Services

02Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins
1Centric Netherlands B.V.SME9356×
2Afas Software B.V.SME9132×
3PinkRoccade Local Government B.V.SME8934×
4Bechtle direct B.V.SME8925×
5KPN B.V.SME8827×
6PQR B.V.SME8725×

05Legal themes that may be relevant here

06Frequently asked questions

What is the content of the assignment for the BICS & EURIS Helpdesk?
The assignment includes support for the Operational Development Water and Shipping department regarding the BICS & EURIS Helpdesk dossier. This involves answering first-line questions from users and providing technical support to users.
On which specific components will the Verkeer en Watermanagement service be supported?
The support focuses on two core components: BICS & EURIS user support and stimulating the use of BICS & EURIS.
What is the role of the contractor within this assignment?
The contractor acts as an extension of the government towards the business and provides support to the Operational Development Water and Shipping department.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436